Frequently Asked Questions

Xiaotanology is a luxury concept store offering collectible, design-driven artifacts crafted with authentic materials sourced from other planets. We blend space science with Earth-based artistry to create rare, storied objects that connect you to the cosmos.

Yes. Many of our items incorporate verified Martian meteorites, lunar fragments, asteroid particles, and other certified interplanetary materials — all accompanied by official documentation of authenticity.

We acquire materials through partnerships with certified meteorite hunters, licensed space retrieval missions, and scientific institutions. All materials are ethically sourced and legally compliant.

Absolutely. All materials are professionally stabilized and sealed when necessary. No hazardous or radioactive elements are included in wearable or contact-based items.

Yes. All interplanetary materials come with a certificate verifying their classification, provenance, and collection details.

Yes. We offer bespoke design services for collectors, institutions, and clients who want something one-of-a-kind — whether it’s a Martian stone bracelet, a lunar resin sculpture, or a Venus ash scent diffuser.

Xiaotanology is powered by a team of designers, planetary material specialists, and artisans dedicated to turning the cosmos into tangible, meaningful experiences.

Many are both. While some pieces are sculptural or artistic in nature, others — like our Mars-rock mugs or Saturn-ring magnetic key hooks — are designed for practical use with cosmic character.

We accept all major credit/debit cards, PayPal, bank transfers, and cryptocurrency (BTC, ETH, USDC). For high-value purchases, please contact us for escrow or bespoke arrangements.

Yes — we want you to be delighted. Most items can be returned within 14 days for a refund or exchange. Custom or limited-edition products containing rare planetary materials may be excluded, but we’ll always work with you to find a solution.

We offer worldwide shipping. For high-value or collector items, we use insured, secure delivery options. Our planetary fulfillment network allows us to ship from the closest studio to your location.

Most orders are fulfilled within 24 hours. Shipping time depends on your location and the origin studio — whether that’s Earth, Mars, Venus, or one of our orbital stations. Custom or rare-item orders may take slightly longer.

Yes. We operate studios across Earth, Mars, Venus, and select orbital stations. Your item is shipped from the nearest location to ensure authenticity, traceability, and speed.